Our People

Christopher Reston, Chairman

Christopher qualified as a solicitor in 1976 and specialised in collections. In recognition of the growing importance of computer technology and how that could assist bulk recoveries for institutional clients, he established the business in the early 1980’s. Information technology remains at the forefront of everything we do and having designed the bespoke case management system Christopher now focuses on its continued development and overall IT strategy.

Nigel Coe, Managing Director

Since joining the company 25 years ago from a well -known Manchester practice, Nigel has represented and advised Banks, Financial Institutions and Utility companies in volume secured and unsecured recoveries. As managing director he leads the strategic development of the business.

In recognition of his considerable industry experience he is regularly asked by clients to review, audit and recommend improvements to their own internal collection procedures to ensure optimum recoveries and pro – active regulatory compliance. As all managers’ report directly into him, Nigel ensures the company’s performance in collections management continues to exceed expectations.

Sara Reston, Company Secretary

Sara has 30 years residential and commercial conveyancing experience; in particular volume sales and possession work for a range of lenders. Her experience and technical knowledge in this area assists our Secured Collections department with all aspects of its work.

Jeremy Bouchier, Senior Solicitor

Jeremy worked for major regional firms before joining the business over 15 years ago and is in charge of the Defended Litigation department and legal “know how“ for the company.

He is often consulted by in-house lawyers and has a close working relationship with one of the UK's leading specialists Barristers Chambers for recoveries work.  He is a regular contributor to journals and magazines.

Max Houghton – Operations Manager

After 10 outstanding years at Restons, including a successful tenure as Compliance Manager and overseeing Secured Collections, Max was the natural choice to take over the position of Operations Manager. Max is responsible for the day-to-day running and supervision of the Client portfolios. With the assistance of a highly professional and motivated team of managers his responsibilities include delivering high quality MI and the implementation of the collections strategy.

Malcolm Roberts – Development and Support Manager

With more than 30 years’ experience in Debt Recovery (25 with Restons) Malcolm currently has responsibility for the initial training and continuing education of collections staff.

In light of his extensive breadth and depth of experience he is regarded by Clients as the first port of call when they are seeking advice on their own internal collection projects and has run Client workshops to enhance their understanding of post litigation procedure.

Robert Charnock, Litigation Manager - Unsecured Collections

During his 4 years with Restons, Robert has quickly developed an excellent understanding and knowledge of both unsecured and secured collections. Having demonstrated excellent communication and motivational skills, Robert was selected from a number of high calibre candidates to head the Unsecured Collections department. Robert is responsible for the day-to-day running and supervision of the department, including training and the delivery of accurate and detailed M. I.

Marc Dolan, Compliance Manager

Marc joined the firm over 5 years ago to concentrate on consumer debt recovery having previously gained over 8 years in the financial services industry. Marc’s performance quickly established a new benchmark for unsecured collections within the business. With growing emphasis on regulatory compliance, Marc is now responsible for all aspects of this complex but vital area. Working closely with management, clients and third parties, he ensures the business continues to meet regulatory challenges.