Regulation & Compliance

Regulatory compliance is at the top of every client’s agenda and is taken no less seriously by us. Our full time Compliance Manager handles this essential aspect, being primarily involved in the day-to-day implementation of our comprehensive, robust policies.

Staff training covers such core subjects as:-

  • Money Laundering Regulations 2007

  • Bribery Act 2010

  • Council of Mortgage Lenders - Policy & Guidance

  • Credit Services Association - Code of Practice 2012

  • Data Protection Act 1998

  • Financial Services Authority - Treating Customers Fairly 2007

  • Information Commissioner's Office - Data Protection Act Brief Guide 2011

  • The Mortgage Conduct of Business Rules

  • The Office of Fair Trading - Debt Guidance 2012

  • Pre Action Protocol

  • The Lending Code 2012

Apart from legislatory regulation we work closely with each of our clients to ensure we
mirror, so far as is possible,  their own procedures in areas such as DPA and IT security.