Regulatory compliance is at the top of every client’s agenda and is taken no less seriously by us. Our full time Compliance Manager handles this essential aspect, being primarily involved in the day-to-day implementation of our comprehensive, robust policies.
Staff training covers such core subjects as:-
Money Laundering Regulations 2007
Bribery Act 2010
Council of Mortgage Lenders - Policy & Guidance
Credit Services Association - Code of Practice 2012
Data Protection Act 1998
Financial Services Authority - Treating Customers Fairly 2007
Information Commissioner's Office - Data Protection Act Brief Guide 2011
The Mortgage Conduct of Business Rules
The Office of Fair Trading - Debt Guidance 2012
Pre Action Protocol
The Lending Code 2012
Apart from legislatory regulation we work closely with each of our clients to ensure we
mirror, so far as is possible, their own procedures in areas such as DPA and IT security.