Privacy & Cookie Policy

It is important that you read this Privacy & Cookie Policy carefully before using this website, ("the Website").

By using or accessing our website you are deemed to accept and be bound by this Privacy & Cookie Policy. If you do not accept the terms of this policy then please immediately stop using this website. We reserve the right to change any aspect of this policy and you will be bound by any such change. Please also refer to our Terms and Conditions which governs your use of our website.

Please note that reference in this Policy to "Restons", "we", "us" and "our" means Restons Solicitors Limited. We are committed to complying with our obligations under the General Data Protection Regulation (GDPR). The Data Controller is Restons Solicitors Ltd of 800 Mandarin Court, Centre Park, Warrington, WA1 1GG and our registration number is Z9262423. We have systems in place to ensure any personal information you provide to us will be processed in accordance with the GDPR. Those systems are designed to ensure that such personal information will remain secure and prevent unauthorised access. Your personal information will remain confidential and will not be disclosed unless we are required to do so pursuant to a legal or regulatory obligation/process or disclosure is required to provide a service you have requested.

Under the GDPR you are entitled to request details of any personal information we hold about you. Any such request should be made to the Data Protection Officer, Restons Solicitors Limited, 800 Mandarin Court, Warrington, WA1 1GG.

Our website contains links to other websites but we are not responsible for their content nor for the privacy of information supplied to that website. Therefore if you follow such links this privacy statement no longer applies.

A cookie is a small file which is downloaded onto your computer (or any other device) when you visit a website. In common with many other websites we use cookies to assist us in operating the website. Cookies enable you to remain logged into the website without the need to re-enter your user credentials/personal data. Cookies help us track website usage when you log into the secure area and display information relevant to you. Cookies will automatically be removed when you log out of the website or close your internet browser.

You can choose to disable the use of cookies when you visit our website. You can do this through your browser settings. You can find more information about rejecting cookies from However, if you do reject cookies this may prevent you from accessing/using certain sections of our website.

In our Terms and Conditions we explain how you can make a payment through our online payment portal. If you wish to make such a payment you will be asked to provide personal information. This includes (but is not limited to) our reference number which appears in any correspondence we have sent to you and which will relate to your account and therefore the account to which your payment will be allocated. It also includes your name, address and the amount you wish to pay. That information must be provided before the payment can be made.

Once you have provided that information, you will be re-directed to SagePay in order to actually make the payment. SagePay is a leading online payment service provider. We are not involved in either recording or processing any cardholder information you provide to SagePay and are not responsible for the content of their website nor the privacy of information supplied to them. However, all transactional information which is passed to SagePay is encrypted using 128-bit SSL certificates and no cardholder information is ever transmitted unencrypted.

We do not represent or warrant (either expressly or impliedly) that our website is free from viruses. It is therefore your responsibility to undertake your own check to ensure any material downloaded from our website is free from any virus.

Need help?

If you are having problems with your account, we are here to help.

You can call one of our case managers on
01925 426100

Our offices are open
08:00 - 17:45 Monday to Thursday
09:00 - 16:45 Friday