Careers

Benefits of working at Restons:

 



Our Company:

 

 



Current vacancies:

There are no vacancies available at the moment.

We are within walking distance of Warrington Bank Quay and Warrington Central train stations.

Our offices are in Centre Park near Warrington town centre so we have fantastic bus routes to and from the park.

We’re just around the corner from Golden Square shopping centre!


Our address is:

800 Mandarin Court
Centre Park
Warrington
Cheshire
WA1 1GG

Picture of building
Golden Gates

Our employees are our best asset and by working together we believe we have an excellent relationship in all areas of the company.

We listen to our employees, we encourage suggestions and feedback through our Suggestions Committee meetings which we hold every 6 weeks.

Both employees and management alike are hardworking and committed to the success of the company. As a result we provide a breakout room to allow everyone “down time” in which to relax, play pool, darts or on the Playstation.

Picture of breakout Area
Our employees say:
Restons really cares about the happiness and wellbeing of their staff. With a well-equipped breakout area, breakfast club, social events, etc. I don’t think I’ve ever worked at another company that provides the same level of social interaction and staff engagement that goes on here
Financial Benefits

Financial


Contributory pension scheme - We encourage our employees to join the contributory pension scheme provided by Standard Life

Excellent pay

Bonus scheme which is payable in June and December once KPI’s are met. Further details will be provided on induction

Child care vouchers. We can arrange through a salary sacrifice scheme up to the amount of £243 per month, this gives you the chance to take advantage of the tax and national insurance savings

Work-Life Benefits

Work-Life balance


A working week from Monday to Friday with no weekends.

We provide a generous holiday entitlement of 25 days annual holiday plus bank holidays

Employee Assistance Programme (EAP) including Occupational Health is provided to help you deal with all aspects of life. The support can include counselling via telephone and face to face. It is confidential and available to you 24 hours per day, 7 days a week. If you are absent from work due to illness or injury we provide Occupational Health Services to help you back to work.


 

Training Benefits

Training


With a purpose built training room providing all facilities we run excellent training programmes on induction and throughout the year.

Health and Wellbeing Benefits

Health and Wellbeing


We care about our employee’s health and wellbeing, as well as having the Employee Assistance Programme, we also offer BUPA cover and a Cycle to work scheme.

Every two weeks we provide fresh fruit for everyone, and each day in the breakout area we run a breakfast club which includes toast and a mixture of jams along with a choice of cereal.

  • Unrivalled in-house training and continuous education
  • 4 - 8 weeks depending on role
Our employees say:
The training program is comprehensive and very supportive, the trainers have a unique way of creating a fun working environment and making a serious and complex set of information easy to pick up and exciting.
It is the best training system I’ve been a part of, it makes coming to work a pleasure!
I have really enjoyed the training it’s unlike any job I have had before, there is so much support from day one, and I was made to feel so welcome. The training was fun and interactive; it allows me to step outside of my comfort zone. All of the trainers are so lovely and friendly; they just genuinely want you to do well. I have loved the first few months here at Restons and I look forward to the future.

 

Picture of training room
Our employees say:
I have been at Restons for nearly two and a half years now, during that time I’ve learned a lot about the legal system and how debt collection is managed. Initially I was a bit unsure about companies that handle debt collection, but after seeing first-hand the way that the case managers at Restons treat people as individuals, taking their personal circumstances and affordability of repayments into consideration, any concerns I had were quickly alleviated.

My day to day role is fast paced and varied which can be a little stressful at times but with approachable, supportive colleagues I never really feel like I’m struggling or out of my depth. Restons really cares about the happiness and wellbeing of their staff, with a well-equipped breakout area, breakfast club, social events, etc. I don’t think I’ve ever worked at another company that provides the same level of social interaction and staff engagement that goes on here.

Senior Developer
I have been employed by Restons for just over a year now. I originally applied for an Administrative Assistant role, however during my training period I was promoted to a Team Leader Assistant. I worked within this role for a month and gained a lot of experience corresponding directly with our Clients. During my time as a Team Leader Assistant, Restons recognised my skill set within letter writing and as such, I was moved to the Correspondence department. Here, I worked as a Correspondence Assistant before recently being promoted to a Correspondence Case Manager. I now manage my own worklist and correspond with our Customers on a day to day basis.

Restons ensure that they invest their time in their employees and recognise the potential of each individual. At Restons, we have monthly social events, birthday meals and collections for charities/birthdays/weddings. This allows individuals from different departments to interact and get to know each other. I thoroughly enjoy working at Restons and look forward to what the future holds.

Case Manager – Correspondence

  • Attainment of excellence – ‘good enough’ is not good enough;
  • Outstanding teamwork;
  • Trusted relationships with our clients and 3rd parties;
  • Creativity & enterprise.

Our interview process can last about 20 minutes for Part 1 and 1.5 hours for Part 2.

Part 1:

This is a telephone interview (Depending on the position you have applied for). This usually lasts around 20 minutes and is a discussion covering your CV, experience and general information as required.


Part 2:

This is a face to face interview along with competency tests.

These tests come in a variety of forms and help us assess your suitability for a particular role. Following the tests we conduct a face to face interview which gives us the opportunity to get to know you better and also gives you the opportunity to see if we are the right fit for you.






We also occasionally run recruitment days where we hold group assessments and individual interviews.